Fees
Clear, upfront pricing for Support at Home (SAH), Private care and NDIS participants.
Support at Home (SAH) & Private Nursing — Direct (face-to-face)
Standard Hours: 8:00am–6:00pm (Mon–Fri). Non-Standard Hours: 6:00pm–8:00am.
Support at HomeSAH uses a single-provider model — one provider holds your service agreement and manages your budget. Clinical supports such as nursing have no participant co-payment. However, provider service charges for nursing are still paid from your overall SAH budget, so using more nursing may reduce the budget available for other services. For eligible clients approved for the End-of-Life Pathway, specialised palliative nursing can be funded through the additional $25,000 pathway budget over 12 weeks. You can ask your SAH provider to contract NovaCare Nursing for your nursing services. Where the arrangement meets the Act, NovaCare Nursing may be engaged as an associated provider, subject to contracting and governance requirements.
| Time band | Hourly | 30 minutes |
|---|---|---|
| Weekday (Standard, 8am–6pm) | $150 | $116 |
| Weekday (Non-Standard, 6pm–8am) | $165 | $128 |
| Saturday | $203 | $157 |
| Sunday | $263 | $203 |
| Public Holiday | $315 | $244 |
Support at Home (SAH) & Private Nursing — Indirect (documentation, care planning)
Indirect time includes clinical documentation, care planning, coordination and follow-up required to deliver safe care.
| Time band | Hourly | 30 minutes |
|---|---|---|
| Weekday (Standard) | $105 | $53 |
| Weekday (Non-Standard) | $116 | $58 |
| Saturday | $142 | $71 |
| Sunday | $184 | $92 |
| Public Holiday | $221 | $110 |
Common questions
Do you charge a call-out fee?
We generally bill using the time bands above, with a minimum charge of 30 minutes for face-to-face clinical visits.
Is Support at Home (SAH) nursing “free”?
Clinical supports such as nursing have no participant co-payment under Support at Home. However, provider service charges for nursing are still paid from your overall SAH budget. For eligible clients approved for the End-of-Life Pathway, specialised palliative nursing can be funded through the additional $25,000 pathway budget over 12 weeks.
What’s the difference between Direct and Indirect time?
Direct is face-to-face clinical care time (e.g., wound care, catheter care, injections, IVs). Indirect includes documentation, care planning and coordination required for safe care.
How do I get started?
Use the Contact page to request a call back, or ask your Support at Home provider to contract NovaCare Nursing for your nursing services.
NDIS Nursing (Price Limits)
Where nursing supports are included in your NDIS plan, services are funded in line with the applicable NDIS support item and time band.
Clinical Nurse Consultant (RN3+): Clinical consultancy, complex case oversight and clinical governance (including SIL clinical oversight, training, supervision and escalation pathways).
Clinical Nurse (RN2): Clinical nursing for routine nursing requirements (e.g., wounds, dressings, catheter care and general clinical nursing tasks).
| Time band | RN3+ (Hour) | RN3+ (30 min) | RN2 (Hour) | RN2 (30 min) |
|---|---|---|---|---|
| Weekday (Day) | $169 | $85 | $143 | $72 |
| Weekday (Evening) | $187 | $93 | $158 | $79 |
| Weekday (Night) | $190 | $95 | $161 | $80 |
| Saturday | $242 | $121 | $204 | $102 |
| Sunday | $278 | $139 | $235 | $117 |
| Public Holiday | $314 | $157 | $265 | $133 |
Disclaimer: NDIS rates are billed in line with the applicable support item, time band and role delivered (RN2 vs RN3+).
NDIS Nursing Time Bands
- Weekday (Day): 6:00am–8:00pm
- Weekday (Evening): 8:00pm–12:00am
- Weekday (Night): 12:00am–6:00am
- Saturday: 12:00am–11:59pm
- Sunday: 12:00am–11:59pm
- Public Holiday: 12:00am–11:59pm