Privacy Policy

NovaCare Nursing respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Principles. This policy explains what we collect, how we use it, and how we keep it secure.

Information We Collect

We may collect personal details such as your name, contact information, relevant health information you choose to provide, and details of your enquiry or care needs. If you contact us via our website forms or by phone/email, we collect the information you submit to help us respond to you.

How We Use Your Information

• To respond to enquiries and provide nursing services;
• To manage bookings, care planning, and service delivery;
• To improve our services and website;
• To meet legal, regulatory, or clinical governance obligations.

Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Access is limited to authorised personnel only.

Third Parties

We do not sell personal information. We may securely share limited information with trusted providers (for example, booking or form services) solely to deliver our services to you.

Access & Corrections

You can request access to, or correction of, your personal information by contacting us using the details below.

Contact

For privacy enquiries, please contact:
NovaCare Nursing
info@novacarenursing.com.au · 0491 303 671

Last updated: 12/24/2025